Support
Quick answers about restoring the Supporter Pack, offline play, languages, privacy choices, and managing your data.
How do I restore the Supporter Pack?
Menu, Supporter Pack, Restore. It uses your Google Play or Apple account; there is no OceanPal account.
Can I play offline?
Yes. Bonuses that need a video hide while offline; the scanner still offers one sweep a day without a video.
How do I change the language?
In the Menu, at any time.
How do I change my privacy choices?
Menu, Privacy choices (shown where Google requires it). You can also reset your advertising ID in your device settings.
Why does the game ask my age?
So the game suits every age. Only a band is kept (under 13, 13 to 17, 18+), never the age itself.
How do I get a refund?
Purchases go through Google Play or the App Store, so they handle refunds.
How do I delete my data?
See Your data for full details on device storage, analytics, and deletion requests.
Write to us
Need help with a purchase, bug report, privacy request, or press inquiry? Send a message below.